On my recent trip to Bukit Larut, my digital camera failed to operate a couple of times with the error message E18. This Canon A95 of mine is already 2 years old, and incidentally my first digital camera Nikon 2500 also broke down 2 years plus. It looks like digital cameras don’t last that long do they, at least from my perspective they don’t. The Nikon 2500 had a sensor problem, and I did not send the camera for repair at that time, mainly because I was in the US. I got the Canon A95 as a replacement. This time round, I sent the Canon for repair, because I could not afford a new camera at the moment and also I wanted to test out the how was it like to service camera.

I sent the A95 to the closest Canon branch, and they said the camera will have to be sent to KL. It will take 3-4 weeks to repair, and should not exceed 4 weeks as stated in the receipt. The camera can also be tracked through an online ticket, to find out where or what’s the status of the repair (awesome). One could option to check the repair status online, or through the mobile phone. If only other service industry have this tracking system. Its kinda like tracking UPS shipment, however, there are not that many check points, and so, what it says is just “Repair in Progress”, like this will help a lot, but having a system like this is the first step. The dreaded part is no photo taking for one full month, and I don’t think the service industry have gone that far as providing a temporary replacement.

Update: Got the camera back within 3 weeks, fixed, and best of all FOC… yeahoo…