Every once in a while, you walk up a coffee shop and the person standing behind the counter look at you like she wants to eat you up, with no smile, no friendly voice, instead, shouting on top of her lungs “How can I help you today!”, almost picking a fight.  That’s the coffee bitch.   The coffee bitch is not one specific person, but a species of bitches who serves coffee.  I just wonder if they spit into the coffee or food to make their day.  In Malaysia, Coffee Bean, which I patron almost every weekend has the most of these bitches.  They are scattered all over Malaysia.  If not for their breakfast and royalty program, I would have ban this franchise long before.  Even when I help to clear the table when I was done, I was greeted with a ‘Oi!, Just Pass to Someone Can Already!’, like what the fuck, a thank you would be nice. 

On the other extreme, I have never encounter such coffee bitches at Starbucks.  I patron Starbucks in every city I visit and always, never fail, greeted with a smile, friendly voice and always made to feel like home.  I’ve read “How Starbucks Saved my Life” by Michael Gates Gill and finally understood why there’s a smile at the back of every Starbucks counter.  It’s their culture.  Now, why can’t coffee bean be more like them.  Then again, if coffee bean would embrace such cultures, then coffee bean wouldn’t be coffee bean today.  At the end of the day, these coffee bitches are human after all, and thanks to Coffee Bean, they have a job.  If there were no coffee bean in the world, and only Starbucks, these coffee bitches would have been discriminated, or worst being forced into doing someone that they are not.  So, the next time, I encounter these Coffee Bitches, I would just smile, and glad that these bitches are working in the coffee shop and not in my company which I have to deal with more often than visiting the coffee shop.  Maybe they will smile back and dont spit into my food.