One screwup over another, Maxis Iphone 3GS

First, Maxis Called me, telling me the iPhone 3Gs I’ve ordered will be delayed till Tuesday next week.  I was suppose to pick up the phone at launch tomorrow.  They did not have enough units for all the subscribers, and so they decided to give what they have to the people in KL.  Folks like me from the north will have to wait till next Tuesday.  I thought it would be better to give based on who ordered first.  Those buggers from KL who ordered on the last day would get first than me… does not sounds fair to me.

Ok, someone screw up somewhere, those who pre-ordered from the north will not get the phones tomorrow.  If like this, why get people to pre-order and promise to deliver on 31st July? Now, its been delay, only ‘I’m Sorry’ from someone who was not responsible does not seam to be comforting enough.

Fine, the unit got delayed, what can we do rite, so that’s that.

Then, at dinner time, I got another call, oh, its been delayed to Wednesday, instead of Tuesday… wow, seams like this is getting worst by the minute.  Ok, this time, the Maxis guy  said they are working some ‘Mystery Gift’ out.  Oh, if you are giving me some merchandize with your logo on it, I am not interested.  An original iPhone accessory would only do justice.

So, ok lor, delay already, another day push out, what can we do at our end.. I was already starting to be depress…

Then, when I check my mail just now, I got a mail from Maxis.  I thought they were nice to send me a mail of apology of the delay.  Oh wait, my name ain’t Ng It Cheng… Another screw up.

iphonepickup

They can’t get the date right, now they can’t even get my name right, well, they mix up me and other customer.  That’s Maxis for you… And they are going for IPO?

Oh by the way, Maxis says, it is worldwide shortage, so it is because of Apple late delivery…

I still thought Maxis should have handled the ‘crisis’ better.  Firstly, offer apology and offer something nice to the customer for the mixup.  Secondly, if you are going to commit a new date, make sure it is right, and not to push out again a couple of hours later.  Finally, get your customer name right.

Update:

Finally on Aug 2nd, I got a call from the collection center to come collect.  Got my unit, got yellowish tint as reported by many Low Yat forumers and no crack on the white body.  The collection process was about 45 minutes without hassle, just need to wait for the guy to do his thing behind the counter.  Confirm the package, the unit, confirm the Imei number, lock it in and unbox the unit.




My Lemon Apple Enzyme Matured

July 20th was the maturity date(45 days). I have yet to harvest it as my existing Lemon Apple Enzyme are yet to be finished. It is finishing soon and so what I plan to do is to harvest about 20% out and leave the enzyme to continue to age up to 55 days. And if by 55 days, I still have not finish the 20% that I have taken out, I will continue to let it age. My objective is to try out the taste comparing between maturity dates. I wonder if it age longer will taste better.




Lamy Malaysia a helpful bunch

After using my new Lamy Safari for some time, I come to love the way it feel to write. I decided to get one for my friend and another for my wife. However, majority of the retailers carry Medium or Bold Nib. We on the other hand love the fine or extra fine nib. So I email Lamy Malaysia to ask to know who are the rest of the retailers in Penang (so that I can go check them out). Instead of giving me the list of retailers, they ask what I was looking for to help me narrow down my search. After I convey that I am looking for a specific Safari Model (color) and nib, they mention that none of the retailers carry the pen that I was looking for (based on their sales log). They can sell me the pen and offer to courier me the pen at no extra charge. I thought it was nice of them to do so. Oh, but the way, I was most surprise when my mail to them were replied within 30 minutes.




Twitter Weekly Updates for 2009-07-19
  • So sad that someone who are to be married tomorrow, died today… !!! #
  • I am so sick… RT @5xmom: Mr. Toyo made us famous in Disney. How to Drop $400,000 at Disneyland http://tinyurl.com/cnavfe #

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Maxis Finally release pricing for IPhone 3GS

Maxis finally release their pricing plans for IPhone 3GS.  I must say that my first impression on the pricing are rather attractive.  Firstly, looking at the prepaid plan, the pricing are consistent with Hong Kong and Australia, which works out to RM29xx for the 32G model.  The plans rate are the same with an addition of the 8G & 16G revised phone price.  The 32G model replace the old 16G price.

Initially, I got my friend to buy from HK for me, then the price in the US was also attractive, but then the phone from US needs to be unlocked, which is troublesome and the state my friend was has a 9% tax, so it worked out to be just a little cheaper than HK, so I decided to get from HK.  Now, no need already, cause the price here are also comparable and I can have the option to get with a plan.. Now, the big question… when can we get the phone once we ordered…??

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Entredropper